August 19, 2019 Talking to bots: What is conversation design?
According to Invesp, by 2020 85% of all customer interactions will be handled without a human agent. Whether you’re chatting to Jetstar’s Jess via Facebook about the cheapest flights to Bali, asking Siri to call Mum or ordering a pizza…Read more
August 6, 2019 The key ethical dilemmas that surround artificial intelligence
By 2025, the artificial intelligence (AI) software market is expected to grow to almost $60 billion, showcasing how prevalent this technology is becoming across all industries. Whether you’re a copywriter needing to know about AI, or working across one of…Read more
November 3, 2017 Living our passion for emerging technology
I’ve always been a huge fan of digital media and emerging technology. That’s why I’m thrilled to announce my appointment to the committee of the Australian arm of The Churchill Club, an organisation dedicated to bridging the gap between groundbreaking…Read more